Responsible Gaming

Gambling Should Be Entertainment, Not Income

At honestcleaners.co.uk, we believe responsible gaming is paramount. Gambling should only be viewed as entertainment and a form of leisure activity, never as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set strict limits on your time and spending.

Age Verification

You must be 18 years of age or older to gamble in the United Kingdom. It is illegal for anyone under 18 to participate in casino games or place bets. We are committed to preventing underage gambling and reserve the right to verify your age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, help is available:

• Chasing losses or trying to win back money you've lost
• Gambling with money needed for essentials (rent, bills, food)
• Hiding gambling activity or lying to family and friends about the extent of your gambling
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts of money to achieve the same level of excitement
• Repeatedly trying and failing to cut down or stop gambling
• Neglecting work, school, family, or hobbies due to gambling
• Borrowing money or getting into debt to fund gambling
• Using gambling as an escape from stress, anxiety, or depression
• Loss of control over gambling decisions

Self-Help Tools

Most UK-regulated casinos offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount of money you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the amount of money you're willing to lose during a session or period
• Reality Checks: Request notifications at set intervals to remind you how long you've been playing and how much you've spent
• Time Limits: Set automatic session timeouts to prevent extended gambling sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your casino account

Make use of these tools whenever you open an account. They are designed to protect you and promote responsible gaming.

Support & Help Organizations

If you believe you have a gambling problem, please reach out to one of these organisations:

United Kingdom

• GamCare – Free, confidential support and counselling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme
  Website: www.gamstop.co.uk
  Register for multi-operator self-exclusion across licensed UK operators
• Gamblers Anonymous – Peer support meetings
  Website: www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Need Help?

If you or someone you know is struggling with gambling, please seek help immediately. Problem gambling is treatable, and support is available. Contacting one of the organisations above is free, confidential, and a positive first step towards recovery. There is no shame in asking for help.