Contacts
Thank you for visiting honestcleaners.co.uk, your guide to the best crypto casinos UK players can access in 2026. If you would like to get in touch with our team, this page explains how to reach us and what to expect when you do.
How to Reach Us
The only way to contact us is by email. Please write to us at:
When you write, please include a clear subject line and as much relevant detail as possible so we can direct your message to the right person on our team.
What You Can Write About
We welcome emails on the following topics:
- Questions about our content – if something in one of our casino reviews or guides is unclear, feel free to ask for clarification.
- Corrections – if you believe any information on our website is outdated or inaccurate (for example, a bonus offer that has changed or a casino that no longer accepts UK players), please let us know and we will review it.
- Feedback – suggestions on how we can improve our reviews, comparisons, or coverage of crypto casinos for the UK market.
- Partnership requests – if you represent a casino brand, affiliate programme, or media outlet and would like to discuss a potential cooperation, send us the details and we will consider your proposal.
Response Time
We aim to read every message we receive. We usually reply within a few business days. Please note that response times may be slightly longer during weekends and public holidays, and that we prioritise corrections and factual enquiries. We appreciate your patience.
Questions About Your Casino Account
Please note that honestcleaners.co.uk is an independent review and information website. We are not a gambling operator, and we do not hold, manage, or have access to any player accounts. For this reason, we cannot help with issues such as:
- Deposits and withdrawals (including crypto transactions);
- Bonuses, wagering requirements, or promotional terms;
- Account verification, KYC documents, or login problems;
- Disputes, complaints, or closed accounts.
For all of the above, please contact the customer support team of the casino in question directly. Most operators listed on our site offer live chat or email support, and you will find their contact details on the casino's own website. If you cannot resolve a dispute with a UK-licensed operator, you may also escalate it to an approved Alternative Dispute Resolution (ADR) provider or to the UK Gambling Commission.
Need Help With Gambling?
If gambling is no longer fun and you feel it may be causing you harm, confidential and free support is available in Great Britain. We strongly encourage you to reach out:
- GamCare – operates the National Gambling Helpline, available 24 hours a day, 7 days a week, on 0808 8020 133 (free from UK phones), as well as live chat and online resources at www.gamcare.org.uk.
- GamStop – the free national self-exclusion scheme that lets you block yourself from all UK-licensed online gambling sites: www.gamstop.co.uk.
- BeGambleAware – information, advice, and signposting to treatment services at www.begambleaware.org.
Please remember: only gamble with money you can afford to lose, set limits, and never chase your losses. You must be 18 or over to gamble in Great Britain.